Terms of Use

Effective date: August 15, 2026

These Terms of Use (“Terms”) are an agreement between you and LyLo (“LyLo”, “we”, “us”) governing your use of the LyLo iOS app and related services. By creating an account you accept these Terms and our Privacy Policy. If you do not agree, please do not use LyLo. Contact: support@lylo.dating.

1. Who can use LyLo

• You must be at least 18 years old.
• You may create only one account, for yourself, with truthful information.
• You must not have been previously banned from LyLo.

2. Community rules

LyLo is built on simplicity, honesty, quality, comfort, and safety. You agree not to:

• impersonate another person or misrepresent your identity, age, or photos (no catfishing);
• harass, threaten, insult, or discriminate against other users;
• post nudity, sexually explicit content, or content depicting violence or illegal activity;
• use LyLo for commercial solicitation, spam, advertising, scams, or requesting money from other users;
• attempt to access other users’ data, disrupt the service, or use automation/scraping;
• share other users’ private content (profiles, photos, messages) outside the app without their consent — forwarding inside LyLo is limited on purpose, and a forwarded message always carries a marker that can’t be removed.

What we do about it. Every profile and every profile photo is reviewed by a person before it goes live. Photos sent inside a conversation are not pre-screened by anyone — a conversation between two matched adults is private, and what protects you there is built into the app instead: nobody can send you a photo until you have written to them first, the first photo from a person arrives blurred until you decide to open it, and Report is one tap away (see §6). Reports are read by a person too, and we act on a report within 24 hours: we remove what breaks these rules and close the account when the breach is serious. To review a report about a conversation, a moderator sees the last 30 messages of that conversation, the photos and voice messages sent in it, earlier versions of edited messages, and where a forwarded message came from (see the Privacy Policy). Use the in-app Report and Block tools whenever something feels wrong — blocking takes effect immediately and works both ways.

3. Your content

You keep ownership of everything you post (photos, texts, voice messages). You grant LyLo a non-exclusive, worldwide, royalty-free license to host, store, display, and process this content solely to operate, moderate, and improve the service. This license ends when you delete your content or your account, except for limited safety retention described in the Privacy Policy.

Two consequences worth knowing before you write something: editing a sent message keeps the previous version for moderation, and a message you forward keeps a record of who wrote the original. A forwarded copy can’t be edited at all — it isn’t your text.

You are responsible for your content and confirm you have the right to post it.

4. Profile verification

A posed selfie, reviewed by our moderation team, is required from everyone — that’s what stands behind “everyone here is real”. It confirms a real person operates the profile at the time of review; it is not an identity document check or a background check.

5. LyLo Premium (subscriptions)

• Premium adds features: likes without a limit (without it you get 15 likes per 24 hours), a note attached to your like, search up to 250 miles instead of 50, and changing your city. The feed and the order of profiles are not for sale — to anyone.
• LyLo Premium is an optional auto-renewing subscription billed through your Apple ID: 1 month — $19.99, 3 months — $39.99, 12 months — $99.99 (or the local equivalent; the exact price is always shown before purchase).
• The subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Manage or cancel anytime in your Apple ID settings: Manage subscriptions.
• Payment and refunds are handled by Apple under Apple’s terms; refund requests go through reportaproblem.apple.com.
• Free features remain usable without a subscription. We may change subscription prices with notice; changes apply from your next renewal.
• Apple’s standard Licensed Application End User License Agreement applies to the app to the extent it does not conflict with these Terms.

6. Safety

A few rules are built into the app rather than left to good manners: nobody can send you a photo until you have written to them first, and the first photo in a conversation arrives blurred until you decide to open it.

7. Termination

You may stop using LyLo and delete your account at any time (Profile → Delete account). Your profile disappears immediately; everything is erased within 30 days, as described in the Privacy Policy.

We may close your account if you violate these Terms or the law, or put other users at risk. You’ll see it the next time you open the app, and you can write to us from that screen — a person re-reads every appeal. We don’t tell you which report led to it: that’s how the decision can’t be worked around, and how nothing happens to the person who came to us. When a profile or a photo is rejected rather than the account closed, we do tell you the reason and you can fix it and submit again.

8. Disclaimers and limitation of liability

LyLo is provided “as is” and “as available”. We do not guarantee uninterrupted operation, that you will find a match, or the conduct of any user. To the maximum extent permitted by law, LyLo is not liable for indirect, incidental, or consequential damages arising from your use of the service, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits rights that consumer protection law grants you and that cannot be waived.

9. Changes to these Terms

We may update these Terms as the service evolves. If changes are material, we will notify you in the app before they take effect; continued use after that constitutes acceptance. The current version is always at lylo.dating/terms.

10. Governing law and contact

These Terms are governed by the laws of the operator’s place of establishment, without depriving you of mandatory consumer protections of the country where you live. Questions about these Terms: support@lylo.dating.